Artem is a seasoned entrepreneur and innovator in the field of call center technologies and AI automation. His expertise in customer service solutions and voice recognition technology was showcased during his time at Vocalls, which was later acquired by Callminer. At Vocalls, he focused on developing innovative AI-powered solutions for customer service operations and call center automation.
Prior to the Callminer acquisition, Markevich demonstrated his entrepreneurial acumen by building Vocalls into a pioneering force in call center technology. The company established itself as a key player in developing voice-enabled solutions and customer service automation tools, leveraging artificial intelligence to enhance operational efficiency in contact centers. His work helped bridge the gap between traditional call center operations and modern AI-driven customer service solutions.